Contact Information for the Student Complaint Process 

State Contact Information for Distance Education Student Complaint and Grievance Procedures

Students who have complaints that have not been resolved through contact with the University may seek advisement from the appropriate office in the student's state of residence, listed below.

Note: This list includes contact information for all 50 states, the District of Columbia, and the U.S. territories and should not be construed as informative of what agencies regulate the institution or in what states the institution is authorized to operate. States, through the relevant agencies or Attorneys General Offices will accept complaints regardless of whether an institution is authorized to operate in that state.  Also, the University does not maintain the state and territory websites, and information may change without the University’s knowledge.                        

ALABAMA

Alabama Commission on Higher Education  
P.O. Box 302000   
Montgomery, AL 36130-2000

ALASKA

Alaska Commission on Postsecondary Education   
PO Box 110505   
Juneau, AK 99811-0505   
customer.service@alaska.gov

Alaska Office of Attorney General   
Consumer Protection Unit   
1031 W. Fourth Avenue, Suite 200   
Anchorage, AK 99501   
attorney.general@alaska.gov

ARIZONA

Arizona State Board for Private Postsecondary Education   
1400 W. Washington Street   
Room 260   
Phoenix, AZ 85007

ARKANSAS

Arkansas Higher Education Coordinating Board   

Arkansas Department of Higher Education   
114 East Capitol Ave   
Little Rock, AR 72201   
ADHE_Info@adhe.edu

Arkansas State Board of Private Career Education   
501 Woodlane, Suite 312S   
Little Rock, AR 72201   
sbpce@arkansas.gov

CALIFORNIA

California Bureau of Private Postsecondary Education   
P.O. Box 980818   
Sacramento, CA 95798-0818  
bppe@dca.ca.gov

COLORADO

Colorado Department of Higher Education   
1560 Broadway, Suite 1600   
Denver, Colorado 80202

CONNECTICUT

Connecticut Department of Higher Education   
61 Woodland Street   
Hartford, CT 06105-2326   
info@ctdhe.org

Connecticut Department of Consumer Protection   
165 Capitol Avenue   
Room 110   
Hartford CT 06106   
trade.practices@ct.gov   
Consumer Complaint Hotline: (800) 842-2649

DELAWARE

Delaware Higher Education Office   
Carvel State Office Building, 5th Floor   
820 N. French Street   
Wilmington, DE 19801-3509   
dheo@doe.k12.de.us

Delaware Attorney General   
Consumer Protection Wilmington:   
820 N. French Street 5th floor   
Wilmington, DE 19801   
consumer.protection@state.de.us

DISTRICT OF COLUMBIA

District of Columbia Office of the State Superintendent of Education   
Education Licensure Commission   
810 First Street, NE   
9th Floor   
Washington, DC 20002

FLORIDA

Florida Commission on Independent Education   
325 W. Gaines Street   
Suite 1414   
Tallahassee, FL 32399-0400   
Commissioner@fldoe.org

GEORGIA

Georgia Nonpublic Postsecondary Education Commission   
2082 E Exchange Pl. #220   
Tucker, GA 30084-5334

HAWAII

Hawaii State Board of Education   
P.O. Box 2360   
Honolulu Hawaii 96804   
ocp@dcca.hawaii.gov

IDAHO

Idaho State Board of Education   
Attn: State Coordinator for Private Colleges and Proprietary Schools   
650 West State Street   
P.O. Box 83720   
Boise, ID 83720-0037

ILLINOIS

Illinois Board of Higher Education   
431 East Adams,   
2nd Floor   
Springfield, Illinois 62701-1404   
info@ibhe.org   
Institutional Complaint Hotline: (217) 557-7359

Illinois State Board of Education   
100 N. 1st Street   
Springfield, Illinois 62777

Illinois Attorney General   
Consumer Fraud Bureau   
500 South Second Street   
Springfield, IL 62706

Illinois Consumer Fraud Bureau Form   
Consumer Fraud Hotline: (800) 243-0618

INDIANA

Indiana Commission on Proprietary Education   
Attn: Director of Regulatory Compliance   
302 W Washington Street, Room E201   
Indianapolis IN 46204

IOWA

Iowa College Student Aid Commission   
430 E. Grand Ave., 3rd floor   
Des Moines, IA 50309   
Telephone: (877) 272-4456

Online Student Dispute Resolution Form

KANSAS

Kansas Board of Regents   
1000 SW Jackson Street   
Suite 520   
Topeka, KS 66612-1368

KENTUCKY

Kentucky Council on Postsecondary Education   
1024 Capital Center Dr #320   
Frankfort, KY 40601-7512

Kentucky Board of Proprietary Education
911 Leawood Drive   
Frankfort, KY 40601-3319

Kentucky Office of the Attorney General   
Capitol Suite 118   
700 Capitol Avenue   
Frankfort, Kentucky 40601-3449   
consumer.protection@ag.ky.gov

LOUISIANA

Louisiana Board of Regents   
P.O. Box 3677   
Baton Rouge, LA 70821-3677

MAINE

Maine Department of Education   
Complaint Investigator   
23 State House Station   
Augusta, ME 04333-0023   
jonathan.braff@maine.gov

Maine Attorney General   
Consumer Protection Division   
6 State House Station   
Augusta, ME 04333

MARYLAND

Maryland Higher Education Commission   
6 N. Liberty Street   
Baltimore, MD 21201

Maryland Attorney General   
Consumer Protection Division   
200 St. Paul Place   
Baltimore, MD 21202   
consumer@oag.state.md.us   

Consumer Protection Hotline: (410) 528-8662

MASSACHUSETTS

Massachusetts Board of Higher Education   
One Ashburton Place   
Room 1401   
Boston, MA 02108

MICHIGAN

Michigan Department of Labor & Economic Growth   
Office of Postsecondary Services   
Proprietary School Unit Staff   
201 N. Washington Sq.   
Lansing, MI 48913

MINNESOTA

Minnesota Office of Higher Education   
1450 Energy Park Drive, Suite 350   
St. Paul, MN 55108-5227

Minnesota Attorney General’s Office   
1400 Bremer Tower   
445 Minnesota Street   
St. Paul, MN 55101

MISSISSIPPI

Mississippi Commission on College Accreditation   
3825 Ridgewood Road   
Jackson, MS 39211-6453

Mississippi Commission of Proprietary Schools and College Registration   
3825 Ridgewood Road   
Jackson, MS 39211-6453

Mississippi Consumer Protection Division   
Office of the Attorney General   
State of Mississippi   
P.O. Box 22947   
Jackson, Mississippi 39225-2947

Mississippi Consumer Protection Complaint Form

MISSOURI

Missouri Department of Higher Education   
205 Jefferson Street   
P.O. Box 1469   
Jefferson City, MO 65102-1469   
info@dhe.mo.gov

MONTANA

Montana Board of Regents   
Office of Commissioner of Higher Education   
Montana University System   
2500 Broadway Street   
PO Box 203201   
Helena, MT 59620-3201

Montana Office of Consumer Protection   
2225 11th Avenue   
P.O. Box 200151   
Helena, MT 59620-0151   
contactocp@mt.gov

NEBRASKA

Nebraska Coordinating Commission for Postsecondary Education   
P.O. Box 95005   
Lincoln, NE 68509-5005

Nebraska Department of Education   
Investigations Office   
301 Centennial Mall South   
P.O. Box 98987   
Lincoln, NE 68509-4987

Nebraska Attorney General   
Consumer Protection Division   
2115 State Capitol   
Lincoln, NE 68509   

Consumer Protection Hotline: (800) 727-6432

NEVADA

Nevada Commission on Postsecondary Education   
3663 East Sunset Road   
Suite 202   
Las Vegas, Nevada 89120

NEW HAMPSHIRE

New Hampshire Postsecondary Education Commission   
3 Barrell Court #300   
Concord, NH 03301-8531

NEW JERSEY

New Jersey Commission on Higher Education   
PO Box 542   
Trenton, NJ 08625   
nj_che@che.state.nj.us

New Jersey Department of Labor and Workforce Development   
1 John Fitch Plaza   
P.O. Box 110   
Trenton, NJ 08625-0110   
schoolapprovalunit@dol.state.nj.us

New Jersey Division of Consumer Affairs   
124 Halsey Street   
Newark, New Jersey 07102

NEW MEXICO

New Mexico Higher Education Department /PPSD   
2044 Galisteo St, Suite 4   
Santa Fe, NM 87505-2100   
505-476-8442 or 505-476-8416

NEW YORK

New York Office of College and University Evaluation   
New York State Education Department   
5 North Mezzanine   
Albany, NY 12234   
ocueinfo@mail.nysed.gov

New York Bureau of Proprietary School Supervision   
New York State Education Department   
99 Washington Avenue, Room 1613 OCP   
Albany, New York 12234

New York State Department of State   
Division of Consumer Protection   
Consumer Assistance Unit   
5 Empire State Plaza – Suite 2101   
Albany, New York 12223-1556

NORTH CAROLINA

North Carolina Community College System Office of Proprietary Schools   
200 West Jones St.   
Raleigh, North Carolina 27603

North Carolina Consumer Protection   
Attorney General’s Office   
Mail Service Center 9001   
Raleigh, NC 27699-9001

NORTH DAKOTA

North Dakota Department of Career and Technical Education   
State Capitol – 15th Floor   
600 E. Boulevard Ave. Dept. 270   
Bismarck, ND 58505-0610   
cte@nd.gov

North Dakota Consumer Protection Division   
Office of Attorney General   
Gateway Professional Center   
1050 E Interstate Ave. Suite 200   
Bismarck, ND 58503-5574

OHIO

Ohio State Board of Career Colleges and Schools   
35 East Gay Street, Suite 403   
Columbus, OH 43215-3138

Ohio Board of Regents   
30 East Broad Street, 36th floor   
Columbus, OH 43215-3414

Ohio Attorney General   
Consumer Protection Section   
30 E. Broad St., 14th floor   
Columbus, OH 43215-3400

OKLAHOMA

Oklahoma State Regents for Higher Education   
655 Research Parkway   
Suite 200   
Oklahoma City, OK 73104

Oklahoma State Board of Private Vocational Schools   
3700 Classen Boulevard   
Suite 250   
Oklahoma City, OK 731182864

Oklahoma Office of the Attorney General   
Consumer Protection Unit   
Attn: Investigative Analyst   
313 NE 21st Street   
Oklahoma City, OK 73105

OREGON

Oregon Office of Degree Authorization   
1500 Valley River Drive   
Suite 100   
Eugene, OR 97401

Oregon Department of Education   
Private Career Schools Office   
255 Capitol Street NE   
Salem, OR 97310-0203

Oregon Attorney General  

Financial Fraud/Consumer Protection Section   
1162 Court St. NE   
Salem, OR 97301-4096

PENNSYLVANIA

Pennsylvania Department of Education   
333 Market Street   
Harrisburg, PA 17126-0333

Pennsylvania Office of Attorney General   
Bureau of Consumer Protection   
14th Floor, Strawberry Square   
Harrisburg, PA 17120

PUERTO RICO

Puerto Rico Council on Higher Education   
PO Box 1900   
San Juan, PR San Juan, PR   
00910-1900 00910-1900

Puerto Rico Department of Justice   
PO 9020192   
San Juan, Puerto Rico San Juan, Puerto Rico   
00902-0192 00902-0192

RHODE ISLAND

Rhode Island Board of Governors for Higher Education   
Shepard Building   
80 Washington Street   
Providence, RI 02903

Rhode Island Department of Attorney General   
Consumer Protection Unit   
150 South Main Street   
Providence, RI 02903

SOUTH CAROLINA

South Carolina Commission on Higher Education   
1333 Main Street, Suite 200   
Columbia, SC 29201

SOUTH DAKOTA

South Dakota Board of Regents   
306 E. Capitol Ave, Suite 200   
Pierre, SD 57501-2545

South Dakota Office of Attorney General   
Division of Consumer Protection   
1302 E Hwy 14 Suite 3   
Pierre SD 57501-8053

TENNESSEE

Tennessee Higher Education Commission   
404 James Robertson Parkway   
Suite 1900   
Nashville, TN 37243

TEXAS

Texas Workforce Commission   
Career Schools and Colleges – Room 226-T   
101 East 15th Street   
Austin, Texas 78778-0001

Texas Higher Education Coordinating Board   
1200 E. Anderson Lane   
Austin, Texas 78752

Texas Office of the Attorney General   
Consumer Protection Division   
PO Box 12548   
Austin, TX 78711-2548

UTAH

Utah Division of Consumer Protection   
160 East 300 South   
Salt Lake City, Utah 84111   
consumerprotection@utah.gov

VERMONT

Vermont Department of Education   
State Board of Education  

Vermont Department of Education   
120 State Street   
Montpelier, VT 05620-2501 

Vermont Attorney General’s Office   
109 State Street   
Montpelier, VT 05609-1001

VIRGINIA

State Council of Higher Education for Virginia   
101 N. 14TH St.   
James Monroe Building   
Richmond, VA 23219   
communications@schev.edu

WASHINGTON

Washington Higher Education Coordinating Board   
917 Lakeridge Way   
PO Box 43430   
Olympia, WA 98504-3430   
dainfo@hecb.wa.gov

Washington Workforce Training and Education Coordinating Board   
128 10th Avenue SW   
PO Box 43105   
Olympia, WA 98504-3105   
workforce@wtb.wa.gov

Washington State Office of the Attorney General   
1125 Washington Street SE   
PO Box 40100   
Olympia, WA 98504-0100 

Washington State Office of the Attorney General Complaint Form

WEST VIRGINIA

West Virginia Higher Education Policy Commission   
1018 Kanawha Blvd E., Ste 700   
Charleston WV 25301-2800

Community and Technical College System of West Virginia   
1018 Kanawha Blvd. E., Ste. 700   
Charleston WV 25301

West Virginia Office of the Attorney General   
Consumer Protection Division   
PO Box 1789   
Charleston, WV 25326-1789

WISCONSIN

Wisconsin Educational Approval Board   
30 W. Mifflin St., 9th Floor   
P.O. Box 8696   
Madison, WI 53708   
eabmail@eab.state.wi.us

WYOMING

Wyoming Department of Education   
2300 Capitol Avenue   
Hathaway Building, 2nd Floor   
Cheyenne, WY 82002-0050

Attorney General’s Office   
123 Capitol Building   
200 W. 24th Street   
Cheyenne, WY 82002